Frequently asked questions

HOW OLD TO I NEED TO BE TO COME TO FEAR AT AVON VALLEY SCREAM PARK?
From the 2022 season this event has minimum age requirement of 16 years.  Individuals below this age will not be permitted. Your age can be verified using your passport, provisional or driving licence, national identity card or birth certificate.

We have a new event for 2022 – FEARless; aimed exclusively at 10-15 year olds, and those of a more nervous disposition.

 

IS THIS EVENT SUITABLE FOR ME?

This event is not suitable for those with the following conditions:

This is due to but not limited to strobe lighting, tight spaces, sudden shocks and unpredictability of others guests within the attractions.

 

WHAT ARE THE EVENT AND ATTRACTION OPENING TIMES?

FEAR at Avon Valley Scream Park will open on October 7th, 8th, 14th, 15th, 21st, 22nd, 25th, 26th, 27th, 28th, 29th, 30th & 31st.

 

WHAT DOES AN ‘INTAKE PERIOD’ MEAN?
This is the time period that you need to arrive at/enter the event.  There are limited numbers per night for each intake.  Intakes are open for 30 minutes. Please make sure you arrive before your intake period closes. 
We reserve the right to refuse admission if you arrive after your intake period has closed. 

 

WILL THE ACTORS TOUCH ME?
The actors inside the attractions may touch you, but at the same time you are not permitted to touch them. For your safety, guidelines are clearly signposted at the entrance to each attraction stating the House Rules; by entering the queue line you are agreeing to these terms and conditions. Failure to adhere to them will result in removal from the event.  Our acting team are trained professionals and their safety is of paramount important to us.  

 

HOW DO I DOWNLOAD THE PHOTOS I PURCHASED?

Wait 24hrs for them to upload then follow this link and type in the code printed on the photos http://avonvalley.phototouchinc.com/

 

HOW DO I BUY TICKETS AND ARE THEY REFUNDABLE?
You can buy tickets via our website. See our tickets page for more information about ticket options.

Tickets are non transferable and non-refundable.

 

DID YOU WIN THE UKS BEST SCREAM PARK AT THE SCARE AWARDS IN 2019 AND 2022?
We did for sure!!

 

ENTRY AND SECURITY
FEAR at Avon Valley Scream Park has an onsite security team. All bags will be searched before entry into the event and random spot checks will be in operation throughout the night.

 

CAN I DRESS UP AT THE EVENT?
While fancy dress is encouraged at the FEAR, full or half face masks, offensive costumes or costume props will not be allowed into the event.  In order to enter the attractions: all hoods must be removed for the safety of the actors.

 

WILL I HAVE ENOUGH TIME TO DO ALL THE ATTRACTIONS?

Plan you time with us wisely.  We have screens advising of queue line times around the event site, please monitor these to help you move around the mazes quickly.  We have street theatre, food stalls, bars and our spectacular fire show to enjoy so make the most of your night.  Enjoy a drink, but don’t waste time at the bar!  You are here to be scared, you can enjoy a sit down and a chat with your mates at the pub afterwards.  Like any theme park, if you want to ensure quick access to the attractions we advise you purchase a fast track ticket.

 

ARE THE ATTRACTIONS SCARY?
Yes! The attractions are designed to scare you.  It’s why we are the UK’s Best Scream Park.

 

WHERE IS THE STREET PASS?
We no longer offer a street pass to the event.  You can’t really ‘do’ FEAR without experiencing the scare attractions so go big or stay home!

 

WHAT SPECIAL EFFECTS DO YOU USE?
The attractions all feature the use of flashing lights, strobe lighting, smoke effects, smells, and loud sounds. You may also experience elements of complete darkness and tight spaces within the attractions.  You can read more on our accessibility page.


IF I GET SCARED, CAN I GET OUT?
Once you enter any of the attractions you are committed to following through to the end. It is only in extreme circumstances that you will be taken out early. However, if you are a scaredy cat you can purchase a scaredy cat light on arrival. This will mean the monsters keep their distance from you if they see the light.  Some actors however may not have full visibility of you as you approach them if hidden so these lights are not 100% effective.


PROHIBITED ITEMS INSIDE THE ATTRACTIONS.
Flashlights or mobile phones, used as torches, or deemed filming. or using photography within the mazes will be removed and returned at the end. Failure to adhere to these rules will spoil the experience for everyone involved and could result in your removal from the event site.

 

DO CARERS GO FREE?

For full detail please visit our accessibility page which includes details about tickets for carers.  You can find this page HERE.

 

ARE YOU WHEELCHAIR FRIENDLY?
The site is wheelchair accessible however may not be friendly due to its gravel.  The scare attractions are NOT wheelchair accessible.  The scare mazes/attractions at FEAR Avon Valley may be physically demanding and due to the nature of the event unsuitable for visitors with additional needs. For this reason we reserve the right to refuse admission to any attraction should we feel there may be a danger to an individual or others during either normal operation or in the event of emergency procedures. We hope that visitors accept any decision made with regard to preserving the safety of all of our guests. Please note that the provision of any discounts or additional access facilities is provided at the discretion of FEAR Avon Valley.

Read our accessibility details HERE.

 

ARE FOOD AND DRINK AVAILABLE?
Yes, from smoked brisket rolls to vegan delights, there will be a variety of food stalls, along with coffee and confectionery stands across the site available all night.  Our bar serves a selection of draught beers and selected spirits. Please note that Challenge 25 will be in operation.

 

ALCOHOL
Alcoholic beverages will be sold on site and must be consumed within the designated areas. You must be 18 or over to purchase alcohol and we will be running the Challenge 25 scheme. It is strictly prohibited to bring your own alcohol into the event, and anyone found doing so will be escorted out of the park with no refunds.  Drink sensibly, we reserve the right to refuse entry to to the event or remove anyone from a scare maze and/or event if we deem then at risk of endangering themselves or others.

Guests disrupting the experience, touching the scenery or demonstrating inappropriate behaviour may be escorted from the event area.

 

IS THERE AN ATM AT THE PARK / DO YOU ACCEPT CASH?

No. The site is cashless and only card payments are accepted

 

WILL I GET WET?
Due to the nature of the event being outside, it is advised to bring suitable clothing and footwear. There are several undercover areas, however some of the attractions have outdoor sections that are open to the elements.  The ground can get very wet so leave those box fresh trainers at home.

 

I HAVE AN R.I.P PASS, CAN I ARRIVE AFTER 5.30PM?
Yes! We advise to arrive as early as possible to make the most of the event and your ticket which is why the only intake time showing is 5.30pm but you can arrive after this time.

 

TRAVEL OPTIONS:

By Car
The park is easily accessible by car and is situated just off the main A4 between Bath and Bristol. FREE Hardstanding parking is available on site.

From Bristol: coming from Bristol the park is just after the Keynsham bypass.  When you re-join the single carriageway look for the brown signs directing you to take the left turn for Avon Valley Adventure & Wildlife Park.

From Bath: coming from Bath go through Saltford and you’ll see signs for the park as you approach Keynsham.


Public Transport
– the X39 Bus runs every 20min from Bath or Bristol Bus Station for more info click her https://bustimes.org/services/x39-bath-bus-stn-newbridge-rd-saltford-brislington

Keynsham Train Station is also only a short taxi ride away.